Privacy Policy

Who We Are

Flyte Golf is the data controller responsible for your personal data. We operate a premium indoor golf simulator facility in Cork City, Ireland.

Information We Collect

We may collect the following personal data:

• Full name, email address, and phone number
• Payment details (processed securely by third-party providers)
• IP address and browsing behaviour via cookies and analytics tools

How We Use Your Data

We use your information to:

• Manage bookings and customer accounts
• Provide customer support
• Send marketing communications (with your consent)
• Analyse website usage and improve our services
• Comply with legal obligations

Data Retention

• Transaction records: 7 years (legal requirement)
• Marketing preferences: until you withdraw consent
• Analytics data: 26 months

Data Sharing

We do not sell your personal data. We may share it with third-party processors such as payment providers, email platforms, and hosting services. All processors are contractually bound to GDPR-compliant data handling.

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Port your data to another provider
• Withdraw consent at any time
• Object to certain types of processing

To exercise any of these rights, contact us at info@flytegolf.ie.

Security

Our website uses HTTPS encryption. We implement appropriate access controls to protect your personal data from unauthorised access, disclosure, or loss.

Cookies

We use cookies to support website functionality and analytics. You can control cookie preferences through your browser settings.

Children

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children.

Complaints

If you have a concern about how we handle your data, you can contact the Irish Data Protection Commission at www.dataprotection.ie.